2020-09-11 17:55:49 • Filed to: macOS 10.15 • Proven solutions
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Ios app store mac. The App Store is one of the most important places on your Mac because it lets you search and download your favorite apps on your machine. The problem arises when you need to install an important app but you can't do it because the App Store freezes or crashes again and again. It usually happens when app store updates stuck in OS 10.15 but there may be some other issues too.
Luckily, we have several tips to fix frozen app store issues on macOS 10.15. Let's learn its causes first.
Well, technology is a blessing but sometimes it may give you a headache, just like the frozen app store. You may face such issue when you are already downloading an app and it gets paused without any reason. Sometimes, the App Store cache files may also end up in a disaster.
Most of the common errors you may receive while the app store is frozen are:
Tips to Fix Frozen App Store Issue on macOS 10.15
Given below are the 5 tips that can help you resolve macOS 10.15 AppStore hanging and crashing problem.
1: Force Quit through Activity Monitor
2: Force Quit Window Process
In this way, you can quit unresponsive app store forcefully and then re-launch it from the Launchpad to fix frozen app store issues on macOS 10.15. To do that, follow the given steps.
3: Check for multiple IDs problem
Sometimes, you may also face 'We couldn't complete purchase: Unknown Error' while trying to purchase an app in the App Store. This error usually appears when multiple Apple IDs are being used on your system.
To get rid of this issue, first, make sure that you have logged in to App Store and iTunes using the same ID. If the problem is still not solved, log out and log in again. Still, if your problem persists, then make sure you have accepted the new iTunes Terms and Conditions. Using this handy technique, you'll be able to tackle a hung app store update in macOS 10.15.
Note: Every time the macOS updates, you need to accept the Terms and Conditions to make it work.
4: Force Quit from the Dock
Press and hold 'Option' key on the keyboard and right-click on the App Store icon in the Dock. By doing this, the 'Quit' option will be transformed into 'Force Quit'. Select it to close the App Store.
Now, reopen the App Store to check whether it works now or not.
5: Clear Cache Files
There is a small possibility that all the mentioned tricks do not work at all, so here is another proven method to fix frozen app store issues on macOS 10.15.
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Actually, every app you install on mac makes some cache files in a specific folder. Sometimes these files may be corrupted so removing them may solve your problem. For that purpose, simply access the temporary folder on your mac and look for 'com.apple.appstore' folder. It may be a bit hectic task because there are dozens of other files in this folder. Anyhow, when you find it, select it and move to trash. Now, re-launch the app store to check whether you were able to tackle a hung app store update in OS 10.15 or not.
So, these were the 5 most helpful tips to resolve mac OS 10.15 AppStore hanging and crashing problem. If you are still unable to solve this issue after implementing these techniques, you may need to reinstall your operating system or get the system checked from an Apple outlet.
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macOS 11 is a big hit. Announced in June, during Apple's all-virtual event, this macOS update features the biggest design change in 20 years. No wonder, many want to see it — the sooner the better. Developers are getting all in starting June 2020, the public beta testers will follow in August, and those who want the official version will be able to upgrade this fall.
But there are lots of buts. Just as any major software update, macOS Big Sur might be misbehaving on your Mac. Starting with your Mac being 'not good enough' for it. So whether you install the beta or wait for the official release, macOS Big Sur problems are possible. In this article, we'll describe all reported macOS 11 issues and the ways to fix them.
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How to fix macOS Big Sur problems known so far
Here's quick navigation through all known macOS 11 problems:
macOS won't download
All macOS updates show up in the Software Update section, in the main Apple menu. You should be ready to give your Mac some time to download the new version of macOS. How to remove apps from my mac dock. But if it takes hours, or Big Sur won’t download at all, this could be a sign something is wrong.
If you have any macOS Big Sur update problems, here are the possible fixes:
1. Check device compatibility
macOS Big Sur ends support for a few old Mac models that are compatible with macOS Catalina. So before you do any troubleshooting, make sure your Mac can run macOS 11 in the first place. Here’s the full list of compatible devices:
2. Boost your Internet connection
As we’ve mentioned earlier, macOS download is a tough job for your Mac. Make sure you have a reliable Internet connection before getting started. If you use Wi-Fi, the best way to keep your connection controlled is use the WiFi Explorer app. It’s a quick network scanning tool that gives you insights on your Internet signal — and even helps troubleshoot some basic problems.
3. Check Apple’s system status page
It’s a page on apple.com where you can check whether specific Apple servers are currently running. In rare cases, it might be possible that your download server is down and it hampers the macOS Big Sur download. It’s definitely not something that happens often, but make sure you cross this one off your list.
4. Fix wrong macOS version downloading
According to many users, when trying to install the Big Sur beta profile, they end up with macOS 10.15.6. Here’s the solution recommended by Steffen Voglmann on Apple Developer Forum:
Another issue might be macOS Big Sur appears as 10.16 in Software Update. Don’t be confused by the number — this is the profile you’re looking for. Users report macOS Big Sur beta uses 10.16 version name instead of macOS 11 (and no one really knows why).
5. Free up space on your Mac
The thing with macOS updates is they need space. Since there’s no official recommendation as to how much disk space you should free up for Big Sur, we just try to learn from the past. As the experience shows, you’ll need to have at least 15GB of space available on Mac. But why bother if you can get the maximum with CleanMyMac X? This simple app runs a scan on your Mac, detecting anything that can be deleted. From old caches to mail attachments to duplicates. You will be surprised there are files on your Mac that occupy gigabytes of space — yet bring no value at all. CleanMyMac X ensures it’s all gone, in seconds.
Read more about macOS Big Sur system requirements here.
macOS Big Sur won’t install
No particular reason why this happens, it just happens. You seem to have downloaded macOS Big Sur, and then it gets stuck during the installation process. One way to solve this might be rebooting your Mac in Safe Mode: hold down Shift while rebooting and then restart the installation process. If this doesn’t help, try resetting NVRAM:
Apple also recommends resetting SMC on laptops and desktop computers with the T2 security chip (you can check whether your Mac has it by accessing the Apple menu > About This Mac > System Report > Controller).
To reset SMC on a Mac with the T2 chip:
To reset SMC on a desktop computer with the T2 chip:
Monitor your Big Sur health
There’s no way macOS Big Sur can harm your Mac if you have iStat Menus app. Stay in the know about your Mac’s performance.
Big Sur fails to boot
Some users report they experience troubles with Mac startup after successfully updating to macOS 11. So if you try to turn on your Mac and macOS Big Sur won’t boot, the loading screen seems stuck, or you can’t log in to your account, here are the possible fixes:
macOS Big Sur freezing
With macOS 11 up and running, it’s important it runs smoothly. Sometimes, new macOS versions tend to cause freezing. With macOS Big Sur in particular, some users report the freezing is followed by an unexpected system restart. Since freezing is a performance issue, optimizing overall performance could help. From what we’ve tried, CleanMyMac X and its Maintenance feature can be a great solution:
macOS Big Sur battery drain
One of the common macOS 11 Big Sur issues is battery getting to its low point — faster than before. Here are the ways to solve the problem:
Bluetooth problems on macOS Big Sur
Bluetooth misbehavior is quite common after the macOS update. Here’s a quick way to fix Bluetooth not working on macOS Big Sur: Mac photos slideshow music.
macOS Big Sur running slow
First of all, be prepared for a slow download. According to numerous reports, macOS Big Sur downloads much slower than the previous versions. This doesn’t seem to be a bug, so there’s nothing to fix about it. Just make sure you don’t start updating in case you need your Mac in working mode in the nearest time.
And what if the installation went right but your Mac has been slowing down ever after? The problem might be old apps or too many apps working in the background. Here’s what you should do:
Macos App Won't Open In Desktop Assigned Windows 10
Network problems on Big Sur
If your Mac won’t connect to Wi-Fi after the Big Sur upgrade, here’s what you need to do:
In case your Mac connects to Wi-Fi but the network misbehaves in some way (for instance, the signal seems to be unstable or too low), use the WiFi Explorer app to scan your network environment. It will quickly inspect your Wi-Fi connection and indicate whether there’s any trouble.
If nothing helps, reset your SMC and try reconnecting. We’ve described how to reset SMC on Mac above.
Macos App Won't Open In Desktop Assigned ComputerUSB 2.0 connection problem
Owners of the new 13-inch MacBook Air and MacBook Pro released in 2020 might not be able to connect USB 2.0 accessories like keyboards or mice to their Macs via hubs and adapters. This is not exactly the Big Sur problem and was first reported on macOS Catalina. While Apple has recently fixed it with the 10.15.6 Catalina update, the problem persists on macOS Big Sur. The only possible solution so far is to restart your Mac and try reconnecting.
Menu bar disappears on macOS 11 Big Sur
If your redesigned desktop misses the menu bar on macOS Big Sur, don’t worry. This is easy to fix:
Macos App Won't Open In Desktop Assigned Version
These are all known macOS 11 Big Sur issues reported so far. Hopefully, this guide helps you get your Mac up and running with the new, fully redesigned system. You’ll learn it’s definitely worth the effort: macOS 11 covers a new sidebar look, curated notifications, enhanced Maps and Messages, and more. You don’t want to miss this.
To ensure you stay on the safe side and can fix all Big Sur macOS issues on the go, get iStat Menus, CleanMyMac X, and Endurance with Setapp. It’s a curated membership of 190+ apps that are all free for 7 days. So if you won’t need them to fix macOS problems (which we hope you won’t), you’ll need them for lots of other jobs.
If you haven’t found your problem on the list, we encourage you to try a system clean up anyways. It can help solve lots of macOS Big Sur issues by boosting your Mac’s capabilities. Otherwise, stay tuned. We’ll be updating this article as new issues emerge.
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